When you arrive

When you arrive the receptionist will ask you to complete a consultation form and begin an ACC form if your visit is accident related. The receptionist will also ask you to indicate if you have significant symptoms such as chest pain, shortness of breath, bleeding etc. The triage nurse will then assess the severity of your illness or injury and give you a triage code. The doctor then sees patients in order of triage codes and not necessarily in order of arrival.

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